Frequently Asked Questions
Everything you need to know about DMS Engineering fashion and services.
What is the standard shipping timeframe for DMS Engineering orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping can take up to 10-14 business days depending on your location.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'DMS Pro-Fit' line is designed for a more tailored, athletic silhouette.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Are the materials used in your clothing sustainably sourced?
Yes, at DMS Engineering, we prioritize high-performance sustainable fabrics, including organic cotton and recycled polyesters, ensuring durability without compromising environmental standards.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.